Jamaican Culture Essay -- Jamaica Culture Rastafarianism Essays

Jamaican culture is more than just Rastafarianism and Reggae music. The Jamaican culture encompasses every aspect of life from beliefs, superstitions, and practices to art, education, and tourism. However, the most important aspect of the culture is the African roots that still exist today. Religion and music became essential parts of the slave culture for communication purposes and barrier breakers. Culture is 'the property of the individual and it's a property of societies' (Alleyne 9). Jamaica has a very diverse culture with original natives coming into contact with the Spanish and English. Jamaican culture can be split into the primitive era and the modern era. The primitive characteristics are all the effects of the African slave trade. There are several different cultural backgrounds connected to the people of Jamaica. It is one of the truly multiculturalism countries in the world. The native Arwark's were the only group never to root their culture into Jamaica due to their extermination. There are signs of British influence from the official language of English to many of their traditional European customs. Many of the locals speak a dialect of English with African, Spanish, and French elements. 95% of the populations of Jamaica are from African or partly African descent (Verrill 130). The slaves had great trust in folktales and proverbs that have been past down from generation to generation. Jamaica is renowned for being one of the most religious islands in the world with ten churches for every square mile (Jamaicans). Many holidays are celebrated together with either festivals or large family meals. During Christmas the Jamaicans celebrate much like cities in the US with the lighting of a tree in Kingston followed by fireworks and carols (Jamaicans). The major religions practiced are Christianity, Judaism, Islam, and Rastafarianism. Rastafarianism is the largest growing religion on the island partly due to Bob Marley?s influence. Bob Marley?s national influence of peace was reward with receiving the Order of Merit which is the third highest honor in Jamaica (Wittmann). With so many Rastafarian?s on the island it can not go with out noting how they have created their own identity. They believe in returning to their homeland of Africa where their historical roots lie. Because they do not believe in an afterlif... ...e Jamaican culture. The anthem is very religious with the first line talking about their Father blessing the land. Other parts reveal the love Jamaicans have for the natural landscape that provides the necessities for sustaining life. The anthem also encourages wisdom, strength, vision, and knowledge as major components towards success and progression (Jamaicans). The government has begun implementing policies in order to make positive changes to maintain Jamaica?s identity. The first advocate for national cultural change was Norman Manley in 1938 (Nettleford xxiii). He helped established the Commonwealth of the Caribbean that calls for the progression of cultural action. The island has begun preserving historical sites and monuments that symbolize Jamaicans changing culture. There is an attempt to encourage writing as well as the advancement of sciences and technology. Researches of history, sociology, and culture have become revolutionary ideas in an attempt to preserve the Jamaican identity. The most important issue for Jamaicans is establishing themselves as a respectable nation that contains more than just hotels and tourist attractions. (Nettleford 54-60).

Willie Loman as a Tragic Hero

Aristotle’s definition for a tragic hero is one who is not in control of his own fate, but instead is ruled by the gods in one fashion or another.   The tragic hero for Aristotle is tragic because of their lack of control or will in the face of their predetermined future and downfall.   In comparing Arthur Miller’s tragic hero of Death of a Salesman (Willy Loman) and his seeming lack of control in his own fate. This paper will expound upon Loman’s tragic flaw, his change of fate in the plot starting from good and going to worse.   Also, in defining and finding the correct terms in which to define the tragic hero Loman has a great tragic flaw (hamartia) which is his devil may care attitude at the beginning of the story, to the despondency and stagnation of hope that meets him at the end of the story.   Miller’s work analysis will be derived from Greg Johnson’s book Perrine's literature : structure, sound and sense.   As Arp and Johnson state, â€Å"Where tragic protagonist possess overpowering individuality so the plays are often named after them.   (i.e. Oedipus Rex, Othella), comic protagonist tend to be types of individuals, and the plays in which they appear are often named after the type, (i.e. Moliers, The Miser, Congreves, The Double Dealer). We judge tragic protagonist by absolute moral standards, by how far they soar above society.   We judge comic protagonist by social standards, by how well they adjust to society and conform to the expectations of the group† (1308) This is the dichotomy for Willy Loman, the tragic irony, the drama, and Willy Loman’s protagonist stance in a comic viewing. As John Jones (1962) states in On Aristotle and Greek Tragedy with an excerpt from Aristotle’s The Ideal Tragic Hero, â€Å"The well constructed plot must, therefore, have a single issue, and not (as some maintain) a double. The change of fortune must not be from bad to good but the other way round, from good to bad; and it must be caused, not by wickedness, but by some great error [hamartia] on the part of a man such as we have described, or of one better, not worse, than that† (13). This excerpt is the pivotal movement that changes Loman from a man who has hard luck, to the pinnacle of being a tragic hero in which he suffers from hamartia.   For Willy Loman, his reality isn’t primarily attributed to ego; he knows where he is, what he is, but his tragic flaw is accounted for in the pitfall of banal acceptance.   Willy Loman doesn’t try to change anything, but is caught up in mediocrity, and essentially blind to anything with a silver lining. As Harold Bloom (1991) writes in Willy Loman with an excerpt by Thomas Lask and his writing How Do You Like Willy Loman (New York Times, January 1966), â€Å"Yet, to my mind, Willy represents all those who are trapped by false values, but who are so far on in life, that they do not know how to escape them. They are men on the wrong track and know it. They are among those who, when young, felt they could move mountains and now do not even see those mountains. Aristotle said the tragic hero must be neither all good nor all evil, but rather a median figure. Everything about him is paltry except his battle to understand and escape from the pit he has dug for himself. In this battle he achieves a measure of greatness. In the waste of his life, his fate touches us all† (60). In Willy’s acceptance of his own commonness is his own personal flaw.   He doesn’t strive to be any better but allows himself to dully, and almost dutifully accept that he’s a dime a dozen.   Susan C. W. Abbotson (1999) states in Understanding Death of a Salesman, â€Å"Pursuing the dream of middle-class status and success, Willy does everything he thinks a good salesman is supposed to do. He smiles, he tells jokes, he hustles women receptionists. But Willy's talents are ordinary at best, and his value in the market is marginal† (212).   This is Willy’s great error. His mediocrity is a compromise to his once great dreams.   Even in the common man’s world he doesn’t stand out as unique or special; his flaw is in his power to be invisible.   No one seems to care in his existence and for Willy Loman, this realization in turn makes him not care about his own existence in a way, toward the end of the play at least, when his hope is close to banished.   This small sentiment can be found in a few muttered lines from Willy, â€Å"I’ve always tried to think otherwise, I guess.   I always felt that if a man was impressive, and well like, that nothing-â€Å"(97).   This sums up Loman’s fate; his drowning enthusiasm pitted against an uncaring cast of characters. With Oedipus this is the same; his tragic hero status is ensured by his unwillingness to exist as a partial man; without knowing his origins, without knowing his true identity.   While Loman is realizing that he has no identity he thus becomes a tragic hero, for Oedipus when he discovers his true identity, therein lies his status as a tragic hero.   He realizes his ego got in the way of his life.   His ego was his ruin. Willy Loman’s view of the world breaks when he loses his job.   Loman faces the world as no ordinary common man but also an invisible entity left to make no difference on the face of the earth while Oedipus is bereaved of his position and would rather not have lived (or seen what he had accomplished) because of the things he has done.   As Arthur Miller states in Perrine’s Literature, â€Å"Whoever heard of a Hastings small R refrigerator? Once in my life I would like to own, something outright before its broken! I’m always in a race with the junkyard! I just finished paying for the car and it’s on its last legs.   The refrigerator consumes belts like a Goddamn maniac.   They time those things.   They time them so when you finally paid for them they’re used up† (1586). This is the truth behind the tragic hero Loman.  Ã‚   The paradox for Loman as a tragic hero is in Aristotle’s definition of a tragic hero; he’s doomed to failure. In conclusion, Loman began his story with an aplomb of luck, or ego, or a rosy view of the world, and his story ends with destruction:   Loman is hit by a car.   The connotation here is that Loman was blind in the beginning of Miller’s play, but not really in the second act.   Loman has dwindling faith in himself and reality.   Loman survived in life under false pretences, thus he suffers from his one flaw; blindness. Works Cited Arp, Thomas R & Greg Johnson.   Perrine’s Literature: Structure, Sound and Sense.   Heinle & Heinle /Thomson Learning, 2002, 8th edition. Bloom, Harold,   ed.   Willy Loman. New York: Chelsea House, 1991. Hamilton, Victoria. Narcissus and Oedipus: The Children of Psychoanalysis. London: Karnac Books, 1993 Jones, John. On Aristotle and Greek Tragedy. New York: Oxford University Press, 1962. Miller, Arthur.   Death of a Salesman.   Penguin Books, New York, 1949. Murphy, Brenda, and Susan C. W. Abbotson. Understanding Death of a Salesman A Student Casebook to Issues, Sources, and Historical Documents. Westport, CT: Greenwood Press, 1999. Sophocles.   Oedipus the King. Oedipus at Colonus.   Antigone.   Ed. David Greene and Richmond Lattimore.   Random House, New York, 1942.

Sanitation of Rooms and Equipments (Microbiology)

There are Four Methods that conducted on the laboratories in order to detect the presence of microorganisms. There are Rodac Method, Swab Method, Rinse Method, and lastly Open Dish Method and it will be discussed in detail below. 2. 1. 1 Rodac Method The purpose of this Standard Operating Procedure is to describe a program that will adequately measure the efficacy of disinfection of Rooms and equipment in each laboratory, RODAC plates can detect the presence or absence of live microorganisms (Longree and Armbruster 1996).This Method is used to monitor the contamination level of personnel gowns and Personal Protective Equipment (PPE) before or during manufacturing production. The advantages of the RODAC method are that it may be prepared and stored for weeks prior to use (Harrigan 1986). Additional advantages of the RODAC method include relatively low cost, consistent and precise recovery, effective use by personnel without extensive training, and the elimination of laboratory manipul ation after sampling (Marriott and Gravani 2006).On the other hand, the disadvantages of this method are the spreading of the colonies and applicable to only limited to low levels of surface contaminants. 2. 1. 2 Swab Method The Swab method is among the most Reproducible Methods used to determine the population of microorganisms present on equipment or food products (Marriott and Gravani 2006). It may be used to assess the amount of contamination from the air, water, surfaces, facilities and food products. By using this technique the equipment surfaces, facilities and food products which to be analyzed are swabbed.The swab are diluted in a dilutant such as peptone water or phosphate buffer, according to the anticipated amount of contamination and subsequently applied to a growth medium containing agar in a sterile, covered plate (David, Richard and R. 2004). There are many advantages to the cotton swab method. These include the ease with which any health care provider can procure th e necessary items: a CTA or culturette transport medium (Longree and Armbruster 1996). In addition, the method requires little expertise, with minimal training time required, and very little time required to actually perform the procedure. On the other hand,Disadvantages of the swab method are that sampling and technique can affect the results and that the method requires manipulation to culture the sample. Swabs are designed for hard-to-reach places, and can fit easily into equipment recesses, nooks, and crevices (Tamime 2008). After collection of the sample, it is recommended that a standard membrane filtration of the rinse solution be conducted. 2. 1. 3 Rinse Method The Rinse Method use elution of contamination by rinsing to permit a microbial assay of the resultant suspension (Forsythe 2008). A sterile fluid is manually or mechanically agitated over an entire surface.The rinse fluid then diluted and subsequently plated, this method are more precise compared to the swab method, b ecause a larger surface area can be tested (David, Richard and R. 2004). While the disadvantages is that it requires time and labor to prepare solutions and media, dilute samples, pour plate samples, and count colony-forming units on the plates. 2. 1. 4 Open Dish Method The principle behind this method is that the bacteria carrying particles are allowed to settle onto the medium for a given period of time and incubated at the required temperature.A count of colonies formed shows the number of settled bacteria containing particles (David, Richard and R. 2004). In this method petri dishes containing an agar medium of known surface area are selected so that the agar surface is dry without any moisture. Choice of the medium depends upon the kind of microorganisms to be enumerated. For an overall count of pathogenic, commensal and saprophytic bacteria in air blood agar can be used (Longree and Armbruster 1996). For detecting a particular pathogen which may be present in only small number s, an appropriate selective medium may be used. Malt extract agar can be used for molds.The plates are labeled appropriately about the place and time of sampling, duration of exposure etc. Then the plates are uncovered in the selected position for the required period of time. The optimal duration of exposure should give a significant and readily countable number of well isolated colonies, for example about 30-100 colonies (McLandsborough 2003). Usually it depends on the dustiness of air being sampled. In occupied rooms and hospital wards the time would generally be between 10 to 60 ‘minutes (McLandsborough 2003). During sampling it is better to keep the plates about I meter above the ground.Immediately after exposure for the given period of time, the plates are closed with the lids. Then the plates are incubated for 24 hours at 37Â °C for aerobic bacteria and for 3 days at 22Â °C for saprophytic bacteria (McLandsborough 2003). 2. 2 Group of microbes that often exist in the r oom and equipment The normal tendency of a microbial cell when it comes in contact with a solid surface is to attach itself to the surface in an effort to compete ef? ciently with other microbial cells for space and nutrient supply and to resist any unfavorable environ-mental conditions (Adams and Moss 2000).Under suitable conditions, almost all microbial cells can attach to solid surfaces, which are achieved through their ability to produce extracellular polysaccharides. As the cells multiply, they form micro colonies, giving rise to a bio? lm on the surface containing microbial cells, extracellular polysaccharide glycocalyx, and entrapped debris. In some situations, instead of forming a bio? lm, the cells may attach to contact surfaces and other cells by thin, thread like exopolysaccharide materials, also called ? mbriae (Lappin-Scott and J. 1995).Attachment of microorganisms on solid surfaces has several implications on the overall microbiological quality of food. Microbial attac hment to and bio? lm formation on solid surfaces provide some protection of the cells against physical removal of the cells by washing and cleaning. These cells seem to have greater resistance to sanitizers and heat. Thus, spoilage and pathogenic microorganisms attached to food surfaces, such as carcasses, ? sh, meat, and cut fruits and vegetables, cannot be easily removed by washing, and later they can multiply and reduce the safety and stability of the foods (Hui 2003).Similarly, microbial cells attached to a culture broth. These places, in turn, can be a constant source of undesirable microorganisms to foods handled in the environment. The concept and importance of microbial attachment and bio? lm formation in solid food, equipment, and food environments are now being recognized (Loken 1995). Limited studies have shown that under suitable conditions, many of the microorganisms important in food can form a bio? lm. Several species and strains of Pseudomonas were found to attach to stainless steel surfaces, some within 30 min at 25oC to 2 hour at 4oC (Stanga 2009).Listeria monocytogenes was found to attach to stainless steel, glass, and rubber surfaces within 20 min of contact. Attachment of several pathogenic and spoilage bacteria has also been demonstrated on meat and carcasses of poultry, beef, pork, and lamb (Stanga 2009). The microorganisms found to attach to meat surfaces include Lis. monocytogenes, Micrococcus spp. , Staphylococcus spp. , Clostridium spp. , Bacillusspp. , Lactobacillus spp. , Brochothrix thermosphacta, Salmonella spp. , Escherichiacoli, Serratia spp. , and Pseudomonas spp (Tamime 2008).It is apparent from the limited data that microbial attachment to solid food and food contact surfaces is quite wide and needs to be considered in controlling the microbiological quality of food. Several possible mechanisms by which microbial cells attach and form a bio? lm on solid surfaces have been suggested. One suggestion is that the attachment occu rs in two stages. In the ? rst stage, which is reversible, a cell is held to the surface by weak forces (Cramer 2006). In the second stage, a cell produces complex polysaccharide molecules to attach its outer surface to the surface of a food or equipment, and the process is irreversible.A three-step process that includes adsorption, consolidation, and colonization has been suggested by others (Cramer 2006). In the reversible adsorption stage, which can occur in 20 min, the cells attach loosely to the surface. During the consolidation stage, the microorganisms produce threadlike exopolysaccharides ? mbriae and ? rmly attach the cells to the surface. At this stage, the cells cannot be removed by rinsing (Marriott and Gravani 2006). In the colonization stage, which is also irreversible, the complex polysaccharides may bind to metal ions on equipment surfaces and the cells may metabolize products that can damage the surfaces.The level of attachment of microorganisms to food-processing e quipment surfaces is found to be directly related to contact time. As the contact time is prolonged, more cells attach to the surface, the size of the microcolony increases, and attachment between cells increases (Loken 1995). Fimbriae formation by the cells occurs faster at optimum temperature and pH of growth. Limited studies also showed that when microorganisms such as Pseudomonas fragi and Lis. monocytogenes are grown together, they form a more complex bio? lm than when either is grown separately (Stanga 2009).Bibliography Adams, M. R. , and M. O. Moss. Food Microbiology. Winnipeg: Royal Society Of chemistry, 2000. Cramer, Michael M. Food Plant Sanitation: Design, Maintenance, and Good Manufacturing Practices. New York: CRC Press, 2006. David, McSwane, Linton Richard, and Rue Nancy R. Essentials of Food Safety and Sanitation. New York: Prentice Hall, 2004. Entis, Phyllis. Food Safety: Old Habits and New Perspectives. ASM Press, 2007. Forsythe, Stephen J. The Microbiology of Safe Food. Wiley-Blackwell, 2008. Harrigan, Wilkie F. Laboratory Methods in Food Microbiology. Chicago: Academic Press, 1986. Hui, Yiu H. Food plant sanitation. Marcel Dekker Press, 2003. Lappin-Scott, Hilary M. and J. William Costerton. Microbial Biofilms . Cambridge University Press, 1995. Loken, Joan K. The HACCP Food Safety Manual. New York: Wiley Publisher, 1995. Longree, Karla, and Gertrude Armbruster. Quantity Food Sanitation. London: Wiley, 1996. Marriott, Norman G. , and Robert B. Gravani. Principles of Food Sanitation. Springer Press, 2006. McLandsborough, Lynne. Food Microbiology Laboratory. New York: CRC Press, 2003. Stanga, Mario. Sanitation: Cleaning and Disinfection in the Food Industry. Wiley-VCH Verlag GmbH, 2009. Tamime, Adnan. CLEANING-IN-PLACE: Dairy, Food and Beverage Operations. Wiley-Blackwell Publisher, 2008. Anita

John Glenn essays

John Glenn essays John Glenn is a great man known by all for his many contributions to America. John Glenn was not only an astronotical hero, but also a great senator who helped shape our country. John Glenn had as a fighter pilot and later on volunteered to work at NASA as a test pilot. Glenn was later elected to go into space to orbit the earth. On February 20,1962 John Glenn was the first American to ever go into orbit. That morning Glenn took off in an aircraft heading for space. With is adrenaline pumping his aircraft went through the many layers of the many layers of the earths atmosphere. Throughout most of the take off 5 gs were pushing down on him. The trip was very smooth compared to the centrifuge he had been practicing in. Once he had actually left the earths atmosphere he radioed back to base, Zero-g and I feel fine(qtd. in Wolfe 81). Once up there he was told that he had to do at least 7 orbits and then he could return. He spent 4 hours, 55 minutes and 23 seconds in space an d then completed his trip by plummeting back into the earths atmosphere and landing in the ocean. Although Glenn was a great astronaut, he also is now for his successful carrier as a US senator. In 1974 Glenn ran for senator as a republican and won. He served a total of 25 years as senator and finally he retired in the year 1999. Finally at the age of 77 Glenn was given one more chance to go into to orbit, Even at age 77, John Glenn seemed to be made for an astronauts gear(Newcott 1). Without thinking twice he accepted the offer. So in 1998 for the last time he left the earths atmosphere and entered space. Although he had done it once before this time it was going to be a little bit different. Technology had changed significantly since the last time he went to space. There was a lot more buttons than there was in his original aircraft and it was a lot high-techer. Also once in space th ...

Inequality within organizations

Inequality within organizations Organizations are institutions which are set up and established based on a certain set of objectives with the aim of ensuring that the vision for which they are set up are obtained or realized. It is worth noting that organizations are institutions which are established and run by human beings.Advertising We will write a custom essay sample on Inequality within organizations specifically for you for only $16.05 $11/page Learn More In this case the success or failure of an organization to reach the stated objectives lay in the hands of the people who are concerned and more importantly in the leader who spells the vision to the members who are within the organization. As an entity, organizations have their own cultures and systems of operation. This implies that there are organizations which operate on principles which ensure that needs of the staff plus the customer or client based are realized and there are other organizations which may not have that aspect at all. Differences are bound to exist amidst people who hold different ideologies and opinions about certain aspects. This is an important aspect in organizations because it gives the organization an opportunity to work and gel in a unique and diverse manner. However, there are cases whereby these differences bring about conflict. These conflicts arise when there is no common ground and consequently cases of inequity crop up among personnel. Inequity may be defined as a situation in which a person perceives that he or she is receiving less than he or she is giving, or is giving less than he or she is receiving. This leads to the experience of tension, and tension motivates a person to act in a manner to resolve the inequity. Eventually the image of the company is harmed as well as the productivity of the employees. It is important as an administrator to work towards ensuring that any form of inequity is resolved. There are several strategies which can be used in resolving inequity and restoring equity to the situation . As an administrator these are some of the strategies that might be put to use. These include altering the person’s outcomes, altering the person’s output, altering the comparison other’s outcomes, altering the comparison other’s inputs, change who is used as a comparison to the other, rationalize the inequity and leave the organizational situation.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More It is important for an administrator to select a strategy or a set of tactics. This is not an easy issue, it is an issue which is very sensitive and which has got long term consequences, thus as the administrator grapples with formulation of a strategy and tactics to restore equity, the range of consequences of alternative actions must be taken into account. This is the only way which will ensure that the effects of the in equity involved are put into consideration and at the same time the parties which feel aggrieved are catered for amicably. Arriving at a conclusion on how to deal with the issues which are faced within an organization is quite important. This is because it enables the person to be in a position of developing strategies that are ethical and establishing a decision making process which caters for the needs of all the persons concerned. In essence ethics in organizations cannot be overlooked because it informs the process of arriving at the desired decision. Ethically, arriving at the right decision entails identifying the root cause of the problem at hand. This is done by developing a step by step approach towards resolving the arising conflict. In this process one has to begin with a consideration of the uncertainties involved in any ethical problem. Secondly the generation of alternative solutions to the problem which at times may entail separating the defining problem and gathering more information towards resolving the conflict and lastly always acting under time pressure to ensure that these conflicts are brought under immediate control. References Cooper, T. L. (2011 ). The Responsible Administrator: An Approach to Ethics for the Administrative Role. New York: John Wiley and Sons. Nelson, D. L., Quick, J. C. (2007). Understanding Organizational Behavior. California: Cengage Learning EMEA.Advertising We will write a custom essay sample on Inequality within organizations specifically for you for only $16.05 $11/page Learn More

Expletives

Expletives Expletives Expletives By Jacquelyn Landis You’ve heard of indefinite pronounss include everybody, anything, someone, another, something, and a few others. Did you know, however, that there’s another kind of indefinite pronoun called an expletive? The English language has two such expletives: it and there. Consider the following sentences: It might rain tomorrow. There wasn’t enough money to pay the rent. In these sentences, it and there are not pronouns that refer to or replace any existing noun. Yet they’re necessary to fill in because each sentence syntactically requires a subject. Sometimes we can’t avoid using an expletive, but if you can recast a sentence to get around it, it’s good to do so. You can expand the sentence to give it a clear subject, or if the surrounding context identifies a previous noun, you can repeat it. The forecast calls for rain tomorrow. Doctor bills had bled the family’s reserves. They didn’t have enough money to pay the rent. If you have to struggle to eliminate an expletive, it’s fine to let it stand. It’s an innocuous part of speech that doesn’t jump out at readers or disrupt flow, and usually its meaning is clearly understood. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Grammar category, check our popular posts, or choose a related post below:Masters Degree or Master's Degree?For Sale vs. On SaleDissatisfied vs. Unsatisfied

Service innovation Assignment Example | Topics and Well Written Essays - 1000 words

Service innovation - Assignment Example Designing for service, according to Barrett et al. (2015), is fundamental to achieve service innovation in the contemporary businesses environment. Design thinking entails generating insights about the end users of a service to outlining perspective of their preference. First, Barrett et al. (2015) suggest that researchers should embrace the concepts of design thinking approach to integrating insights of end users of a service to promote innovation solutions. That involves focusing on multiple the demands actors who use the service such as managers, employees, customers, users and other stakeholders during the design process. In relation to the suggestion, designing for service in the banking sector should take into account the unique demands of all users of the system. It must integrate the necessities and demands of managers in the banking sector. It must suit the demands of customers and other users. For instance, designing for service should ensure security of the system that constitutes a key concern of the managers. Managers should have a secure system that is not vulnerable money laundering or effects of cyber-attacks. It should support supervision of activities and transactions in the system. In meeting the demand of employees, design for service in the banking sector should be easy to use and secure. Customers demand innovation solutions that are effective in driving competition. It should create new possibilities in financial transactions that are convenient for the customer to use. Design for service in the banking sector should allow the use of new technologies that promote efficiency for the customer. Other users such as shareholders in the banking sector should find the system easy to access and use. In essence, all users of the service expect exceptional mix of products suited to address their distinct